
Cutting roles is one of the hardest things a company has to do. The decision is usually settled before HR is brought in. What a company still controls is what happens to those people next, and what the people who stay take from watching it. Handled badly, it costs the goodwill of both groups at once.
This is what outplacement companies can help with. They give each departing employee a coach, a search strategy, and practical help with resumes, interviews, and salary negotiation, so people land faster than they would alone. For the employer, that shows the remaining team that departures are handled properly.
Outplacement providers differ more than their brochures suggest. This article compares six of them across eight criteria. Those cover who does the coaching, whether the program adapts to the person, what happens between sessions, what gets measured, and how long support lasts. Here is how they compare.
| Criteria | LAK Group | LHH | Randstad RiseSmart | Right Management | Career Partners Intl. | Challenger, Gray & Christmas |
|---|---|---|---|---|---|---|
| Who delivers the work | Dedicated one-to-one coaches who have held senior line roles | Network of around 4,000 coaches worldwide | Coaching paired with AI job matching | Coaches supported by assessments and the PowerSuite Next platform | Consultants at the independently owned affiliate in your market | Consultants with a long record in executive and mid-level transition |
| Adapted to the person or a standard program | Individualized search strategy built around the person | Standardized global program structure | Technology-led, consistent workflow | Three defined tiers: executive, individual, group | Varies by affiliate | Established method, individual and group formats |
| Coverage across levels | Individual contributor through executive | Full range including C-suite | Built for enterprise volume | Separate executive, individual, and group tracks | Full range through the network | Executives and mid-level managers |
| What reinforces the work between sessions | ORIEL: AI practice for interviews, presentations, and difficult conversations, plus micro-learning | Digital tools, with Ezra as the coaching-at-scale brand | AI job matching and on-demand analytics | PowerSuite Next digital career platform | Varies by affiliate | Less platform technology than newer entrants |
| How it connects to the rest of your talent strategy | One partner across assess, develop, coach, transition and retain | Outplacement, coaching, leadership development and internal mobility in one portfolio | Sits inside Randstad’s wider HR portfolio | Sits inside ManpowerGroup’s Talent Solutions | Bundled career-management services | Outplacement specialist |
| How results are measured | Landing, not sessions delivered | Outcome-focused coaching supported by research | On-demand analytics and reporting | Claims placement 2x faster than the BLS average | Not published | 98% repeat use |
| Delivery reach and consistency | US focus, all-virtual delivery, one consistent team | 60+ countries through regional teams | 100+ countries | ManpowerGroup operates in 75+ countries | Global network of independently owned firms | North America |
| How long support lasts and what ends it | Runs until the person lands. No fixed term | Fixed term by package | Fixed term by package | Term not published | Varies by affiliate | Fixed term by package |
Program terms reflect what each provider publishes as of July 2026. Confirm the exact term for the package you are quoted
What to look for in an outplacement provider
Eight things separate these providers once you get past the brochure. Each one changes what your people experience and what you are left holding if it goes wrong.
- Who actually does the coaching. Ask what the coach did before they were a coach. Someone who has run a team, signed off a budget, or sat on the hiring side can tell your outgoing VP how the decision really gets made. Someone trained only in coaching technique cannot. The gap shows up in the first session, and your people notice it.
- Whether the program adapts to the person. A senior finance leader in a thin market and a warehouse supervisor in a hot one need different strategies and different timelines. A provider that runs everyone through the same modules will land the easy cases and stall on the hard ones. The hard ones are what you hear about.
- Coverage across levels. A reduction rarely hits one tier. Ask whether the provider serves everyone affected at the right depth, or whether your executives get a named coach and everyone else gets a login. The second model is cheaper, and it is the one that generates complaints.
- What reinforces the work between sessions. Coaching is a few hours a month. Job searching is every day. What someone does in that gap, and whether they can rehearse an interview before the real one, decides how fast they land.
- How it connects to the rest of your talent work. A provider sees where your people land, how long it took, and what they were offered. Reported in aggregate, that tells you which competitors are hiring your profile and whether your pay bands are behind. Ask whether you get that, or just a completion report.
- How results are measured. Ask what the provider will show you at the end. Sessions delivered and satisfaction scores are activity. Placement rate, time to land, and the quality of the next role are outcomes. Only one of those tells you whether the money worked.
- Delivery reach and consistency. Two questions, not one. Can they cover your sites, and will someone at your smallest location get the same coach quality as someone at head office? Global networks answer the first well and the second unevenly.
- How long support lasts and what ends it. The most consequential line in the contract, and the one most often skimmed. Industry guidance puts a typical program at three to six months for most roles, and nine to twelve for executives, and some packages run thirty days. Every one of those ends on a date, whether the person has landed or not. Ask each provider what happens the day after.
These eight criteria are what separate providers in practice, so use them to shape the shortlist. Their relative weight depends on your situation: the size of the reduction, the levels affected, and where your people are based. The reviews below assess each provider against all eight.
1. LAK Group

LAK Group is a US human-capital firm working across the full talent lifecycle, from assessment and hiring through coaching, development, and transition. Outplacement is one part of that business rather than all of it. The defining difference is the term: LAK’s outplacement program runs until the person lands a new role.
What LAK Group does well
Support has no end date. Most providers work with someone for a set number of months, whether or not they find a job. LAK continues until the person is in a new role, which removes the risk that help disappears at the point it matters most.
Coaching comes from people who have run businesses. LAK staffs its practice with practitioners who have held senior line roles rather than career consultants. For a departing director, that means a coach who can explain how hiring decisions actually get made.
ORIEL fills the gap between sessions. The AI platform lets someone rehearse interviews, presentations, and difficult conversations, with simulations that adapt to the role and the situation. Assessments and micro-learning sit alongside it, so the week between coaching calls is not empty.
The program runs on four pillars: build a career strategy, activate networking contacts, assess opportunities, and create balance for the long term. Support carries through salary negotiation and into onboarding. It does not stop at the offer.
Outplacement does not sit on its own at LAK. The same firm runs assessment, coaching, leadership development, and succession work, so what the transition team learns can reach the people responsible for keeping staff. If your leavers keep landing at one competitor, or keep being offered more than you paid them, that is worth knowing.
Where LAK Group falls short
Delivery is US-focused. Coaching is virtual, and US coverage is not a constraint, but a company running reductions across many countries at once will be better served elsewhere. Providers with in-country teams handle that case better.
Cost per head is higher than a fixed-term package. Running until placement costs more than running for ninety days. For a large, low-complexity reduction where volume matters more than depth, that premium may not be worth it.
The model is not built for very high-volume, low-touch programs. LAK aims at the mid-market and the leadership tier. A reduction of several thousand frontline roles is not the best fit.
Best for
Mid-market organizations and leadership-tier transitions, primarily US-based. It fits where the outcome for the individual matters more than the lowest cost per head, and where your employer brand is worth protecting.
2. LHH

LHH is part of The Adecco Group, with more than $2B in revenue, over 10,000 staff, and a network of around 4,000 coaches across more than 60 countries. Ezra is its coaching-at-scale brand. It is the largest provider in this comparison.
What LHH does well
Global coverage here is hard to match. LHH delivers in-country across dozens of markets under a single contract. For a multinational cutting roles in several countries at once, that is the shortest path to consistent provision.
The portfolio is broad. Outplacement, career coaching, leadership development, and internal talent mobility all sit in one place. That matters when part of the affected population might be redeployed rather than exited.
Coaching is backed by scale and research. A 4,000-coach network means capacity for large programs at short notice. LHH also applies its own labor-market research to shape how coaching is delivered.
Where LHH falls short
Delivery across 60+ countries runs through regional teams. The experience your people get depends partly on which market they sit in. Ask what consistency looks like across your specific locations.
Pricing is built around enterprise volume. A smaller or mid-sized reduction may not command favorable terms. Compare the per-head quote against a boutique before signing.
Outplacement sits alongside several other service lines, so access to a single dedicated advisor can vary. The program is standardized so it runs the same way in every country. That keeps quality predictable, but it leaves less room to adapt for a hard-to-place role or a small job market. Confirm who owns your account and who your people actually speak to.
Best for
Large multinationals cutting roles in several countries at once. It suits teams who need one provider with in-country delivery and can absorb some variation between regions.
3. Randstad RiseSmart

Randstad RiseSmart is the career-transition arm of Randstad, with roughly $471M in revenue, around 1,700 people, and a presence in more than 100 countries. It is the most explicitly technology-led provider in this comparison. The platform does much of the work that coaches do elsewhere.
What Randstad RiseSmart does well
Job matching is driven by AI. The platform connects a candidate profile to live openings faster than manual search. That works best where the affected population is large, and the roles are well defined.
Reporting is available on demand. An HR team can see program activity and outcomes without waiting for a quarterly review. For a program under board scrutiny, that visibility is useful.
Scale comes from the parent company. Randstad’s presence in more than 100 countries gives RiseSmart reach and capacity for large enterprise programs. Human coaching runs alongside the platform rather than being replaced by it.
Where Randstad RiseSmart falls short
The model leans heavily on technology. That suits volume programs and fits less well where the population is senior or the circumstances are sensitive. Those are the cases carrying the most employer-brand risk.
The focus is enterprise scale. Smaller programs and highly personalized delivery get less attention than they would at a boutique. Ask how much of the coaching is human and how much is platform-led.
Best for
Enterprise clients running high-volume transitions, particularly in manufacturing, retail, and IT. It suits teams who want technology-led matching and live reporting over high-touch coaching.
4. Right Management

Right Management is the career-management and outplacement arm of ManpowerGroup, delivered through its Talent Solutions business. ManpowerGroup operates in more than 75 countries and territories. That gives Right Management substantial international reach.
What Right Management does well
The program splits into three defined tracks: executive, individual, and group outplacement. Specialty programs cover relocation support and retirement options. If your reduction spans very different populations, that separation is useful.
PowerSuite Next is the digital platform behind the offer. It runs alongside coaching, assessments, and curated job-search resources. The technology complements the coaching rather than substituting for it.
Right Management publishes an outcome claim, which is rare in this category. The firm states its programs help exiting employees land their next role twice as fast as the Bureau of Labor Statistics average. Most providers will not put a number in writing at all.
Where Right Management falls short
That 2x claim is benchmarked against the BLS average, not against other outplacement providers. It tells you the program beats going it alone. It does not tell you how it compares with the other firms here.
Program length is not published. Ask directly what the term is for the package you are quoted, and what happens when it ends. Any provider that will not state the term in writing is worth pressing on.
Delivery runs through a large global group. The same consistency question that applies to any international network applies here. Confirm who delivers in your specific markets.
Best for
Organizations wanting international coverage from an established global brand, especially those already working with ManpowerGroup elsewhere. It suits a reduction spanning executive, individual, and group populations that need handling differently.
5. Career Partners International

Career Partners International is a global career-management and outplacement network delivered through affiliated local firms rather than wholly owned offices. Each affiliate is independently owned and operated. That structure is the defining fact about how the network works.
What Career Partners International does well
Reach is broad. The affiliate network gives CPI presence in a large number of markets without running its own offices in each one. For a company with people in many countries, coverage is rarely the problem.
Local knowledge is real. The person delivering the work in each territory usually runs a firm in that market. They know local employers, salary norms, and hiring cycles in a way a remote coach does not.
Career-management services are bundled alongside outplacement. Transition work can extend into coaching and development. That suits an employer who wants one relationship covering more than exits.
Where Career Partners International falls short
Quality varies by territory because each affiliate is a separate business. The strength of your program depends on which firms cover your locations. Ask about the specific affiliates in your markets rather than about the network as a whole.
Accountability sits across a network rather than with one team. On a multi-country program, the coordination work tends to land with you. Clarify who owns the overall relationship before you sign.
Best for
Organizations wanting broad international coverage from locally owned firms with real market knowledge. It suits buyers who accept variation between markets as the trade-off for local depth.
6. Challenger, Gray & Christmas

Challenger, Gray & Christmas was founded in 1966 and is generally recognized as the first US outplacement firm. It has more than $500M in annual revenue and over 400 staff, operating across North America. Outplacement is the whole business rather than one line in a portfolio.
What Challenger, Gray & Christmas does well
Almost sixty years of focus shows. The firm has done nothing but transition work since 1966, and its public commentary on layoffs and labor markets is widely cited. That depth of category experience is hard to build.
Repeat use runs at 98%. Employers who run one program come back for the next, which is the clearest signal available that the experience holds up. In a category where the buyer rarely sees delivery firsthand, that matters.
The firm has a long-standing reputation for treating departing employees with respect, which is precisely what an employer-brand-conscious buyer is paying for. Both individual and group transitions are supported, with real depth at executive and mid-level.
Where Challenger, Gray & Christmas falls short
Coverage is North America. If any part of your affected population sits outside the region, you will need a second provider. That adds contracts and reduces consistency.
The firm uses less platform technology than newer entrants. That matters most for what happens between coaching sessions. If daily structure and interview rehearsal are priorities, ask what the digital component includes.
Best for
US organizations, particularly in sectors that restructure often. It suits buyers who want a long-established, empathetic approach and do not need international coverage or a heavy technology platform.
Which outplacement provider is right for you?
Each of the providers fits a specific case. LHH suits multi-country reductions under one contract. Randstad RiseSmart suits high-volume programs that want technology-led matching, and Right Management suits cases where you need an established global brand with separate tracks by level. Career Partners International gives you locally owned firms with real local knowledge, and Challenger, Gray & Christmas has the longest US record in the category.
If your priority is that the people leaving actually land, LAK Group is the only provider here whose support does not stop on a date. Coaching comes from people who have held senior roles. ORIEL lets someone rehearse the interview before they walk into it, and the program continues until they are in a new job. If you are planning a reduction and want to know what support without an end date would look like for your team, book a conversation with LAK Group.
FAQs
What happens if an employee has not found a job when the program ends?
With most providers, support stops. Programs are sold in fixed terms, commonly three to six months for staff roles and nine to twelve for executives. The end date is not tied to whether the person has landed. LAK Group’s outplacement runs until the person is in a new role, so there is no cliff. Ask any provider you are considering what happens the day after the term expires, and get the answer in writing.
How much does outplacement cost per employee?
Cost depends almost entirely on program length and how much of the support is human rather than digital. A short digital-only package is the cheapest option, and a twelve-month executive program is the most expensive. LAK Group costs more per head than a fixed-term package because support continues until placement. That makes it a poor fit for very large, low-complexity reductions and a strong one where the individual outcome matters. Compare providers on cost per person actually placed, not cost per person enrolled.
How does LAK Group compare with LHH and the other global providers?
LHH, Randstad RiseSmart, Right Management and Career Partners International all have wider international coverage than LAK Group. If you are cutting roles across many countries at once, one of them is likely the better choice. LAK Group is US-focused, delivers all coaching virtually, and competes on depth rather than footprint: coaches who have held senior line roles, and support with no end date. The trade-off is straightforward. Global reach and volume pricing on one side, practitioner depth and no end date on the other.
Does outplacement actually protect our employer brand, or is it box-ticking?
It protects the brand when the experience is good and damages it when it is not. Former employees talk publicly about how they were treated, and the people who stay watch how their colleagues were handled. A program that ends while someone is still searching produces exactly the story you were trying to avoid. Ask for placement rate and time to land rather than satisfaction scores, because those are the numbers that show whether people actually got somewhere.
Do we need outplacement for a small reduction of only a few people?
A reduction of a handful of people can do as much reputational damage as a large one, especially if the roles are senior or your market is small. Most providers price for volume, so small programs get the standard package and little attention. LAK Group works with mid-market organizations and leadership-tier transitions, where the number of people is small but the stakes per person are high. If you are exiting one or two senior leaders, that is a case for a high-touch provider rather than a portal.